Enterprise DNA Command Center for Education Companies

Educators teach. Your Command Center runs the rest.

Enrolment, learner support, content ops, retention, and reporting. Run by AI inside one connected system. Fully managed by Enterprise DNA.

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Where the hours go

Education companies are 70% operations, 30% teaching

Enrolment, learner questions, content production, certificates, retention follow-up. Most of it could be handled by AI, leaving educators to do what they were hired for.

Learners ask the same questions

Support tickets are 80% repeat questions. The answers exist somewhere in your docs. Learners do not find them. Staff answer the same five questions every week.

Enrolment is high-friction

Prospects sit between marketing, sales, and the LMS for days. Drop-off happens between systems, not in the decision.

Drop-off is invisible until it is final

A learner stops logging in. By the time anyone notices, the renewal is gone. No live signal, no nudge, no save.

Content production is bottlenecked

New courses take months. Updates take weeks. The team that should be teaching is doing video editing and copywriting.

LTV and cohort data sit in spreadsheets

You know revenue. You do not know which cohort, source, or product line is actually working. The data is there, just not joined.

Community and comms feel generic

Every learner gets the same email. The system knows what they have completed. It does not act on it.

For your business

What we install

Learner support

AI learner support, on every channel

AI answers learner questions across email, chat, and your community. Trained on your courses, your docs, and your past tickets. Human only when it matters.

  • Answers from your course content, FAQs, and ticket history
  • Handles enrolment, billing, and access in-thread
  • Escalates to humans only when the AI is unsure
  • Every interaction logged to the CRM and learner profile

Enrolment and retention

Enrolment pipeline that does not leak

Prospects flow from marketing to sales to LMS in one connected pipeline. AI follows up, books calls, and answers questions. Drop-off triggers a save, not a write-off.

  • Personalised follow-up across email, SMS, and in-app
  • Behavioural triggers on stalled prospects and at-risk learners
  • Win-back drafts written and queued for staff approval
  • Cohort-level retention reporting, live

Content ops

Course production accelerated by AI

Outline to draft to video script in hours, not months. AI works inside your house voice and your curriculum standards, with educators reviewing and approving.

  • Outline expansion from learning outcomes
  • Script and lesson draft generation in your voice
  • Auto-generated quizzes, assessments, and worksheets
  • Translation and localisation at zero marginal cost

Business intelligence

Live learning business dashboard

MRR, new enrolments, completion, NPS, LTV by cohort. One screen. Updated continuously. With a weekly brief on what is working and what needs the founder.

  • MRR, churn, expansion, and LTV by product and cohort
  • Live completion and engagement across courses
  • NPS and learner sentiment from real conversations
  • Weekly founder brief with the one decision that matters

From the team that runs an education business on this stack

Enterprise DNA serves thousands of learners across the world. The Command Center is the reason a small team can do that. 30 minutes with Sam, and we will show you exactly how.

Book your AI Systems Audit